News: We Listened. We Learned. We Built a Better Way to Help.

Published: 03/11/2025



After analyzing years of ticket interactions and customer feedback, we discovered something clear: many of our customers need quick answers to generic, light technical questions. Questions that deserve instant answers, not a waiting queue.

So we built something to fix that: A Free Knowledge Base for Our Customers

At ENGINYRING, we believe the best support combines instant access to knowledge with genuine human expertise. Today, we're launching a free, AI-powered knowledge base integrated directly into our support system - designed specifically to serve the generic technical questions our customers ask most.

Learn more: ENGINYRING Free AI Knowledgebase